Cancel Booking

Cancel your Booking

Please confirm to cancel your booking

We are sorry you are not able to stay with us. If we can assist you with booking alternate dates, please call us on 0419 933 445 or Contact Us.

Please carefully review our cancellation policies below.
For additional information regarding our cancellation policy please refer to our Booking Terms and Conditions.

Click the link below to confirm and cancel your booking.


Cancellation Terms and Charges

  • If more than twenty (30) days notice is given, your deposit will be refunded less $35 cancellation fee and any associated bank fees.
  • If a notice is given between fifteen (15) and thirty (30) days, your deposit will be forfeited.
  • If you cancel your booking with less than fifteen (15) days notice, no refund is issued and the full cost of the entire booking will be forfeited.

Shorter than Booked Stay or no-shows

  • If at any time during your stay, you decide to spend less time than the booked duration, the full cost of your entire stay is payable and no refunds will be issued.
  • Moreover, early departures or cancellations due to inclement weather are fully chargeable.
  • In the event of a no-show (i.e. you neither use nor cancel your reservation), a fee equivalent to the value of the entire stay will be incurred.